We need you – to help us give the world the best all-in-one online marketing platform. It’s already loved by 350,000 customers globally – so we think we’re on the right track.
We need you – to join our adventure to help marketers succeed. By arming them with simple yet powerful online tools that are also fun to use.
We need you – to enrich our organizational culture with your special skills, know-how and passion for what you do. There are more than 300 of us, working in 7 offices on 3 continents. We may speak in different languages and work in different time zones, but we’re still one team with a strong work ethic based on our core values.
We’ve been here since 1998. But the world has changed a lot since then – and never seems to stop! So we constantly evolve, adapt and welcome change to always be one step ahead. Want to help us keep the pace?
We need you! So come and join our team of experts as Customer Success Intern. Because together, we can make magic happen!
What do we expect?
You’ll convince us if you:
- have excellent language skills in English and Spanish and can thrive as part of a multinational team
- are open to new experiences and ready to acquire new information at a fast pace
- are ready to work with customers and co-workers from all over the world
- have superior verbal and written communications skills
- are an outgoing “people person” with an upbeat attitude
What responsibilities will you have?
- respond to enquiries and educate our Customers on our products by phone, chat and email
- troubleshoot problems for Customers
- coordinate solutions with IT and management
- help customers build successful businesses
What do we offer?
- paid internship
- work in a modern environment in a thriving business with a team of energetic young people
- balance your work life and private life with flexible working hours
- provide support to customers from all over the globe
- get a one-month induction training period that will give you a thorough education in the company’s products and customer service
- make the most of growth opportunities, including a dynamic career path, on-the-job professional training, and coaching by our in-house trainers
What else can you find at GetResponse?
- sports cards after the third month of internship at GetResponse and an active commuting bonus after the sixth month
- we welcome sports fans and actively take part in various sporting events
- you can count on nourishing breakfasts, soft drinks and hot beverages, and days with fruit and veggies or cake; also we have lunch subsidies for you after the sixth month of internship at GetResponse
- we help you thrive along with the company, with various training programs, language classes, and a fully equipped technical library
- our Relax Room is always open, with game consoles and much more
- we organize team days out, team-building events, and staff parties; we celebrate special days and sometimes surprise our team with treats during working hours