Be great. Stay ahead.

Customer Service Reps

Canada, Halifax

Why GetResponse?

We need you – to help us give the world the best all-in-one online marketing platform. It’s already loved by 350,000 customers globally – so we think we’re on the right track.

We need you – to join our adventure to help marketers succeed. By arming them with simple yet powerful online tools that are also fun to use.

We need you – to enrich our organizational culture with your special skills, know-how and passion for what you do. There are more than 300 of us, working in 7 offices on 3 continents. We may speak in different languages and work in different time zones, but we’re still one team with a strong work ethic based on our core values.

We’ve been here since 1998. But the world has changed a lot since then – and never seems to stop! So we constantly evolve, adapt and welcome change to always be one step ahead. Want to help us keep the pace?

We need you! So come and join our team of experts as Customer Service Representative. Because together, we can make magic happen!

What do we expect:

You'll convince us if you:

  • have excellent language skills in English and can thrive as part of a multinational team
  • are open to new experiences and ready to acquire new information at a fast pace
  • are ready to work with customers and co-workers from all over the world
  • have superior verbal and written communications skills
  • are an outgoing “people person” with an upbeat attitude

What responsibilities will you have?

  • respond to enquiries and educate our Customers on our products by phone, chat and email
  • troubleshoot problems for Customers
  • coordinate solutions with IT and management
  • help customers build successful businesses

What do we offer?

  • work in a modern environment in a thriving business with a team of energetic young people
  • provide support to customers from all over the globe
  • get a one-week induction training period that will give you a thorough education in company products and customer service
  • make the most of growth opportunities, including a dynamic career path, on-the-job professional training, and coaching by our in-house trainers

What else can you find at GetResponse?

  • private medical healthcare
  • you can count on nourishing breakfasts, and hot beverages, and days with fruit and veggies or cake
  • we help you thrive along with the company with various training programs
  • our Relax Room is always open, with game consoles, darts, and much more
  • we organize team days out, team building events, and staff parties; we celebrate special days and sometimes surprise our team with treats during working hours

Still hungry for more info? Contact our talent hunter right away.
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